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Spokane, Washington  Est. May 19, 1883

Don’t skimp on help’s tips

Washington Post

Hi, Carolyn: My partner and I live in a large co-op apartment building that employs a staff of about 10 guys. We’ve always made a point of tipping the staff at Christmas. Money is tight this year (for obvious reasons), and we’re already discussing cutting back on the gift exchange with our families. We don’t want to stiff the building crew, especially since they really do an excellent job. At the same time, we’re going to end up spending more on their gifts than on our families’. I don’t doubt they could use the money as much as we could, but is there a less expensive way to show our appreciation without being stingy? – Nuttin’ for Christmas

That depends. Do you like getting your mail?

Here’s one way to think about it. When you go out to eat, I doubt you’ll ever leave a greeting card in lieu of a tip, just so you can afford dessert. You know the wait staff makes less than minimum wage and subsists on tips. So conscience demands that you do the waiter test whenever you contemplate cutting back on tips: Are these building staffers being paid a living wage?

The other reason you wouldn’t blow off the wait staff is that tips aren’t gifts. They’re compensation – voluntary, but compensation nonetheless. If there’s a cultural expectation that a job well done will be rewarded with a tip – and if you aren’t already on the record as being a conscientious objector to that expectation – then I don’t think it’s fair to pull back on your compensation to the building staff just because it pinches you more than usual lately. The staff, after all, is still holding up its end of the bargain.

Finally, if you cut back on staff tips the way you never would in a restaurant, then you’re basing your calculations not on the quality of service in your building or even on your priorities, but on what you feel you can get away with.

In other words, unless it’s impossible, please give the 10 guys what you believe they have earned. As the Whos down in Whoville remind us every year, even canceling the family gift exchange wouldn’t mean you were canceling Christmas.

E-mail Carolyn at tellme@washpost.com, or chat with her online at noon Eastern time each Friday at www.washingtonpost.com.